AI
Arshad I

1 reviews | Active since Jan 2015

05 May 2015, 16:12

Wasted my time for over 2 months

The Forest hill Vodacom is the worst branch in the country for the following reasons:<br> 1. Firstly the sales consultants don't know how to offer contracts to customers<br> 2. Forest hill Vodacom has wasted my time for 2 months and has not made an effort to help me obtain the 7 contracts I need for my business urgently as I told them, I lost two clients in my business just because Gontse told me to give her chance and I patiently waited as she will come through with the contracts. So she says.<br> 3. She took all my information in the middle of February and then came back to me the last week of March to tell me I need the 3 months latest bank statements. After taking so long of cause the DEC, Jan and Feb which I provided to her in her hand are going to be old.<br> 4. She promised that I will get you this and that and many other stuff, but in fact it was all false promise to get me to open a contract with Vodacom, so they can ***** me over.<br> 5. After 3 out of the 7 lines got approved, I was ready to place the order. This is the point where I really got upset. I asked all the items Gontse promised me but now all of the sudden they cannot deliver as they wood wink the customers.Gontse ***

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Replies (1)
Vodacom
Vodacom's reply06 May 2015, 08:39
Official
Hello EYEZ,

Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.

This matter will be escalated and a consultant will be in contact.

Kind regards,
Vodacom Consumer Website Team