1 reviews | Active since Jan 2015
Wasted my time for over 2 months
The Forest hill Vodacom is the worst branch in the country for the following reasons:<br> 1. Firstly the sales consultants don't know how to offer contracts to customers<br> 2. Forest hill Vodacom has wasted my time for 2 months and has not made an effort to help me obtain the 7 contracts I need for my business urgently as I told them, I lost two clients in my business just because Gontse told me to give her chance and I patiently waited as she will come through with the contracts. So she says.<br> 3. She took all my information in the middle of February and then came back to me the last week of March to tell me I need the 3 months latest bank statements. After taking so long of cause the DEC, Jan and Feb which I provided to her in her hand are going to be old.<br> 4. She promised that I will get you this and that and many other stuff, but in fact it was all false promise to get me to open a contract with Vodacom, so they can ***** me over.<br> 5. After 3 out of the 7 lines got approved, I was ready to place the order. This is the point where I really got upset. I asked all the items Gontse promised me but now all of the sudden they cannot deliver as they wood wink the customers.Gontse ***
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter will be escalated and a consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
