MM
Mmafusi M

1 reviews | Active since Aug 2016

05 Mar 2019, 22:59

Wasted my time and airtime..

Vodashop south gate knows how to treat clients they don't need their business. I have been calling that store for 2days just to get assisted with an upgrade but the sales consultant I spoke to don't give a damn about client services. They promised to get back to me about stock availability but they don't bother. 1st spoke to a lady who said they will find out if I can get an s10e with the s4 watch, but she never came back to even after 2 text SMS I sent, second was a guy who never came to after taking my details. So yeah they lost out on a sale and to make matters worse I stay in Devland but had to drive all the way to Cresta Vodashop after the sales person treated me like I'm important. He took my details and as promised he called back, Thanks Atlee. No wonder that shop is so busy the know what is good client services

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2019, 07:12
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team