lM
lucas M

1 reviews | Active since Apr 2015

17 May 2022, 19:52

Waste of time network

Most useless network I ever came across, they always having issues with signal, calls always dropping or can't even get through to making a call.

15 years with the network and now they won't even allow me to upgrade.... I was under debt review since 2016 and still got a 2nd line in 2018.... Recently went for an upgrade and was told that I cannot due to being flagged as debt review.

15 years with a frustrating network doesn't mean anything to you'll. You'll are only interested in consumer paying full monthly but can't access the services we paid for monthly...

0
Replies (2)
Vodacom
Vodacom's reply18 May 2022, 08:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
lM
lucas M's update18 May 2022, 19:09
Reviewer Update
You'll are useless

I was under debt review since 2016 but you'll gave me a 2nd line in 2018 and I upgraded that line in 2020... It's 2022 now what's the difference since debt review in 2016 and now.... Double standards.... 15 years loyalty to vodacom means **** to you'll. Fix your damn issues I'm paying monthly but can't access the services monthly always signal issues but must pay full monthly subscription..... ROUGES!!!!!