KC
Kate C

1 reviews | Active since Mar 2019

03 Oct 2019, 08:50

Waste of time complaining on Hello Peter, Vodacom don't respond.

Waste of time complaining on Hello Peter as Vodacom don't respond. I complained on the 27th Sept on Hello Peter and got an automated response saying that Vodacom would be in contact. Still waiting and I'm pretty sure it was just a waste of time. Vodacom certainly don't care about their Corporate Accounts. It is impossible to cancel any contract and to correct overcharging! Good Luck to anyone who takes out a corporate contract...it will be a long and frustrating Journey.

0
Replies (2)
Vodacom
Vodacom's reply03 Oct 2019, 09:09
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
Vodacom Consumer Website Team
KC
Kate C's update03 Oct 2019, 09:23
Reviewer Update
There is absolutely no way anyone from Vodacom will respond!!!!