Waste of time and money

I ordered a Tablet & smart watch Black Friday deal with Vodacom. I was really good value for money. I received a sms that the items were on back order and a agent will call me. Nobody called me. Then all of a sudden, in December I received a sms from RAM that my package will be delivered. I called Vodacom the next business day to inform them that I were on holiday and not at home for delivery. The agent rep**** I must call RAM. So I did. They told me they cannot keep the package until I return from Holiday and I must speak to Vodacom. So I called Vodacom again and spoke to an agent. I asked if they can deliver the package to my holiday address and the reply was NO. Then she put me on hold to call RAM. She told me that RAM will deliver my package early January. A couple of days later I received a SMS that my order has been cancelled. I called the internet sales department and the person just didn't care. She just told me I must choose a new contract and must call Customer Care.

I did everything I could to get a contract as a client. Does Vodacom have enough clients so they don't want new business? This cost me a lot of time and money for nothing. You really need to sort out your game.