Waste of Time

<p>I called your somerset mall branch and asked if I could upgrade - answered yes. Asked what I need to activate a sim card - answered ID and Proof of Address. Ask them to keep a phone a side for me. I go to the branch and then wait for the idiot to login because he can't remember his password. Then I get told that I need to get a new sim card because prepaid sims don't work in contract phones (REALLY... how stupid do you think I am? GSM phones can take a prepaid simcard). Then I am told that there is a R150 upgrade fee for f*#@ing WHAT? If I do it online it says everything is free. So vodacom please take your inferior staff and products and shove it...</p>