waste of time

To whom this may concern<br> I dropped off my 3g device for repairs after being sent between 3 vodacom outlets and landed up at vodacom repairs in cresta. I was told to leave the device behind after it had checked out as faulty in the previous vodacom I was sent to by the chatz northgate where I bought this device from on the 07/11/2015. Its been a month and already I have drama with this thing that I have unfortunately taken out data contract for <br> I am not happy with the level of service being offered to me as I was sent an sms earlier this week to say this device was ready for collection. I arrived today at cresta only to be adviced that I needed to bring a proof of purchase and that the device is out of warranty and has not been repaired. Why are you wasting my time and petrol like this? Why did no one call me or send an sms that has the necessary detail?