1 reviews | Active since Jan 2017

13 Jan 2017, 14:17

Waste of my time

<p>I was a very happy Vodacom customer. But as of today I am really disappointed in generally every aspect, as the company can't help me in even a simple matter like my cellphone account. And then I even find out that my contract after paying for a transfer of ownership a few months back it is not on my name. Unhappy is a understatement as I have wasted time on the phone with all your different departments for more than a day now. Thanks for absolutely nothing but time I cant ever get back. And also charging me for a fine after you made the mistake. </p>

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2017, 14:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team