Waste of my time

Item: Vodacom
Rating: 1
Author: Luxmanathan G

I received an sms indicating that I can upgrade at any Vodacom store. I went to makro and I was refused the upgrade. Is this how you treat your customers, I have 5 contracts with makro, and I am prepared to can them all, and I will refuse to pay any outstanding amounts, due to the service that I have received.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

18 Jun 2021, 18:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Jun 2021, 18:51

Official