1 reviews | Active since Jul 2013
waste of money, energy and time
So yesterday on 12/04/2016 after purchasing airtime i receive an add saying get double the amount of data you buy if you use the vodacom app which is 20megs to download, so i buy airtime so i can buy data only to download this app so i can buy the data i want, after downloading the app i see a message saying my data will not be used to access the app because its free. I had difficulty accesing the app without data and ended up buying more data via *111#, again i tried buying data via the vodacom app but keeps giving an error saying 'you have exceeded the amount of data or airtime you may purchase', i did not even use this app once, the only use this app has is to devour my bandwidth! Now vodacom i want my all my airtime/data back which i have used on 12/04/2016 because i have wasted my time, energy and money thinking what was advertised is some how real and true(false advertising), or another **** trying to get us to utilise large amounts of data at once. Vodacom data is already expensive and still you're to rip us off, NO!
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Vodacom Consumer Website Team
