PW
Pieter W

1 reviews | Active since Jul 2012

04 Apr 2016, 08:51

WASPS

I have been trying for two months to try and get Vodacom to stop these content subscription.<br> <br> What amazes me they are willing to let any company without the clients content deduct money from you account. But they cant stop it.<br> <br> They cant even just send an sms or mail asking if you are aware of these content subscriptions. they just allow it.<br> <br> I'm over R10 000 down already. what must I do??? I have send those sms to stop all. I have gone in at East gate Vodacom and they just refer you tot the customer care line, and then you get all sort of references but no action.<br> <br> Is there anyone who can advise regarding legal action?<br> <br> I cant afford loosing more money. I will be moving all my accounts over to another service provider but how can I stop content subscription.<br> <br> Can anyone assist

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2016, 10:31
Official
Hello Pieter_dewet,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team

Best regards,