TM
Thomas M

1 reviews | Active since Dec 2010

05 Nov 2015, 16:45

WASPA and Opera Telecom

Four months ago amounts in the R1000s started appearing on my Vodacom statement. Turns out it's for WASPA services from a company called Opera Telecom (something I never signed up for). They seem to be notorious for this kind of thing. <br> <br> Phoned and emailed Vodacom since it's something Vodacom is charging me for. On the phone Vodacom is telling me that it's not their problem. A call centre person named Vee told me that Vodacom can't be held responsible if, for the \privilege"of having a smartphone"

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2015, 17:22
Official
Hello tmeyer113,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,