mP
mekias P

1 reviews | Active since Nov 2014

20 May 2017, 09:42

WASP Services Ripping us off and vodacom just stands by

<p>My company bought me airtime for business calls but one morning woke up without a dime leff, i enquired from vodacom where my airtime was and the agent says i was subscribed to 3 services twice to one named "removal of virus" and the other was another funny sounding name. I should get a confirmation sms or something that alerts me each time somethin is registered on my sim, i think am owed that much by Vodacom, i have no idea where these companys get our numbers but i also remember reading an article that said eash time you browse on sites vodacom has yo number published in some funny way in such a way that the website owners will get your numbers, this is very rdiculous if true, i have suffered a loss because of a subscriptions that no one told me off now tell me is this fair? You can't let 3rd parties rip your customers off, i need to know from you when i subscribed to these services and how did you know i gave consent, this problem has been hkin on for sometime but no one cares, this age of google play and app stores those wasp services are on a drive to ***** from us aggressively, please help on this. Annoyed!</p>

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Replies (1)
Vodacom
Vodacom's reply20 May 2017, 10:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team