ZS
Zane S

1 reviews | Active since May 2013

14 Jan 2017, 08:06

Wasp services keeps on popping up on my account

<p>Good day.. i have been trying to cancel WASP services on my account for a very long time now with no luck.. i phoned on thursday again. And the lady said to me that it has been cancelled.. this morning again i saw airtime gone missing from my account.. please get this **** off my account asap and refund me all the deductions from june 2015 as i never subscribed to any of these services.</p>

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Replies (1)
Vodacom
Vodacom's reply14 Jan 2017, 08:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team