WvdM
Wilhelmien van der Merwe

1 reviews | Active since Aug 2011

29 Jan 2016, 09:18

WASP services ******* - VODACOM allow it!!!!

After checking my December VODACOM account I saw there is an amount of R165.15 on for \content services\"<br> I phoned VODACOM and they said it is DROID6000 that is installed on my phone as a WASP service and that DROID6000 is a ****. I have no knowledge of clicking on any link or any sms. How can VODACOM deduct money for services without letting me know (with a sms) that they going to do it. That is totally immoral and should be exposed, as I am sure VODACOM get a cut of the money that is deducted. How am I going to get my money back? "

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2016, 09:21
Official
Hello Normal Citizen,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team