LC
Louise C

1 reviews | Active since Jun 2019

14 Jun 2019, 13:45

WASP services I never subscribed to deducting my money

My Airtime kept being deducted without using anything. So I Sent an SMS to deactivate all WASP services. The sent me three services I never registered.

This should be *******.

0
Replies (1)
Vodacom
Vodacom's reply14 Jun 2019, 15:42
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team