1 reviews | Active since Sept 2009
WASP services I didn't order being charged at R10/day
<p>I discovered this morning by pure coincidence that "Mobile Academy" has been adding R10/day to my Vodacom bill since December 30, 2016. I phoned Vodacom and was told that I will receive a refund if Mobile Academy can't prove that I subscribed. I was given a number for the ************, +297 1 ********** 2 which is in either Greenland or Aruba (depending on how the numbers are split up). </p> <p>I googled the name Mobile Academy and they are ******** money from mobile accounts all over the place, UK, Germany, France etc. As far as I'm concerned Vodacom must take responsibility for this behaviour, they are the ones debiting my account and are therefore accessories to *****.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
