WASP Services

<p>In May of 2016, I noticed a R1.75/day WASP service (AirG-Gold)on my cell phone account which started on 09/04/2016 which I never subscribed to. I contacted Vodacom and was advised that they would cancel the service, I insisted that they get back to me to discuss a refund and explain how this service ended up on my account. They never got back to me but instead the WASP continued to come off my account.</p> <p>On the 29/07/2016 I then contacted them again at 12:11PM, they then again said it would be cancelled, reference S3-G1P22-20KSA, the consultant said that someone from Vodacom would get back to me within 2 working days to discuss this ***** on my my account, guess what....never heard a thing from them.</p> <p>On 08/08/2016 I again contacted Vodacom at 17:58, the consultant assured me that my situation would be resolved by 14/09/2016........well guess what, I have heard nothing from Vodacom again.</p> <p>I want the mony back that has been ****** from me and an explanation of how/who approved this. We entrust Vodacom with our bank details then they facilitate theft by these third parties.</p> <p>Please do not try and tell me that I clicked on links to subscribe as your consultant told me, I'm not as dumb as you think.</p> <p> </p> <p>Regards</p> <p>Your client of 20 years.</p>