MG
Marinus G
1 reviews | Active since Jan 2010
02 Jul 2020, 16:30
WASP **** : HunkyDory
Got an sms that I am being charged for some HunkyDory WASP subscription at R10 per day.
I am grateful for the SMS, although I normally do not open spam messages or messages from unknown numbers.
However, I have no history of how long this subscription has been *****ing my money or how Vodacom gave consent for this.
I have never signed up for anything related to HunkyDory and never authorised it.
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Vodacom's replyOfficial
03 Jul 2020, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2020, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team