WASP ***** BY VODACOM

After suspicious data charges i queries with Vodacom to discover to my absolute surprise that i have been charged for WASP services for 4 months for just over R2000!!!!! I contacted Vodacom advising i have never taken out any subscription nor have i received any "Content" or "services". After numerous frustrating calls to the call centre, call centre agents hanging up on me and Management blatantly lying, Vodacom has refused responsibility entirely stating they have no knowledge of the situation at all, they are just "facilitating payment" for the company that I subscribed to and gave me details for a company called OXYGEN 8. OXYGEN 8 calls Vodacom ***** states they are only a Third party for another company working for Vodacom and offers me a partial refund if i supply them my banking details! who in their right mind would provide these details to such a shady company?

VODACOM I am YOUR CLIENT. It is YOUR RESPONSIBILITY to sort this out. You are fully able to make these deductions yet when questioned as to your authority to do so then you have no knowledge. Who instructed you? can anybody ask you to ***** from your customers and you agree blindly? You are PERPETUATING ***** by making the deductions to my account. How do you justify your conduct and how many innocent people are you doing this to!

The worst part is that despite your ********** conduct i still have to be your customer until my contract expires!

I am beyond frustrated and disgusted!!!!!!!!!!!!!!!!!!!!!