WASP Double Opt-In Service is Bull****

After having been a Vodacom client for more than 10 years and having no issues now all of a sudden they being idiots and not caring about their clients at all! I've been ****med with WASP services 3 times now already within the last year and have lost R1000's just because Vodacom doesn't care about the service they provide. Read about their 'wonderful' Double Opt-In Service and have yet to actually see one of these sms's that is meant to help against WASP but clearly it was all a lie from Vodacom's side!! Also, after having spent most of my morning with them on the line, asked to be transferred to their cancellation department to find out how long I still have left on my contract, just got cut off with an idiot voice telling me the number I dialled does not exist... I DIDN'T DIAL ANYTHING, YOU TRANSFERRED ME!!!!