1 reviews | Active since Jun 2017

15 Aug 2017, 12:39

W.A.S.P content services

Being forced to pay for services which I did not even know exists. People at the vodacom store said I have to pay or get blacklisted. Won't do business with vodacom ever again. Exposing your clients to 3rd party services which *****s money from the customer and then forcing the customer to pay is *****! Best of all you guys make us feel that we are complete fools that dont know anything about smart phones or I.T. and thats why I "ACCIDENTALLY" subscribed to these services!!!! All in All I guess the "3rd party" services providers is just another way for vodacom to ***** money via some other form.

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2017, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,