Wasp billing

Item: Vodacom
Rating: 1
Author: Waynne N

Can someone contact me on ********** 898 again. I thought this was sorted out last month. On this months bill again there is allot of money taken again for Opera Telecom - ATOMIC PHONE and VodafoneL - Games. I called last month to get this removed and i was assured it was and it wont happen again.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

26 Jul 2018, 12:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Jul 2018, 12:45

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Waynne N's updateReviewer Update

30 Jul 2018, 13:17

Still waiting for someone to contact me to get this sorted out

Waynne N's update30 Jul 2018, 13:17

Reviewer Update

Still waiting for someone to contact me to get this sorted out

Vodacom's replyOfficial

31 Jul 2018, 08:28

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

Vodacom's reply31 Jul 2018, 08:28

Official

Dear Customer,

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

Wasp billing

About

Community

Businesses

Follow Us