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Samantha E

1 reviews | Active since Mar 2017

31 Mar 2017, 12:49

Was the Vodacom Huawei P9 Woolworths voucher deal a **** or not?

<p> I would like to find out if the above deal which ran in your Nov 2016 deals was a **** as we have not yet received any vouchers which was advertised as part of the upgrade package.</p> <p>I am disgusted at the time it is taking to resolve this matter. We are yet to receive feedback from customer care regarding this matter?</p>

0
Replies (2)
Vodacom
Vodacom's reply31 Mar 2017, 13:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Apr 2017, 09:10
Official

Good Day

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

Please contact Huawei hotline on *** (***) regarding your complaint.

They will require the Serial number of the handset as well as the Proof of Payment to assist you further with your Woolworths voucher enquiry.

Regards,
Vodacom Consumer Website Team