WAS NOT INFORMED ABOUT CREDIT BAR

<p>WHEN MY FIANCE AND I WENT TO UPGRADE WE UPGRADED OUR PREVIOUS CONTRACT AND DID NOT APPLY FOR A NEW ONE , THEREFORE WE KEPT THE FLEXI R200.00 WAS DECIDED ON WHICH MEANT WE GET THE AIRTIME AND CAN BUY MORE IF NEED BE , TJAT WAS WHAT WE SIGNED FOR , AND ALSO THAT OUR MONTHLY INSTALLMENT WILL BE CHARGED V NO EXTRA COST, OLAU SO ON 2016-10-05 WE WERE INFORMED VIA SMS THAT THAT WE HAVE REACHED OUR CREDIT LIMIT BAR, WHICH IS IMPOSSIBLE BECAUSE WE DID NOT SIGN FOR SUCH IDIOCY , AND THEY BLOCKED ALL MANNER OF COMMUNICATION *111# , NO SMS , AND WE CANNOT ECEN PHONE , WHAT IF THERE IS AN EMERGENCY. IT IS TROUBLING TO KNOW THAT LOYAL CUSTOMERS OF VODACOM IS BEING TREATED IN SUCH AN AWFUL MANNER.</p>