1 reviews | Active since Jun 2016
Was **** to by Vodacom, just to sign up a new line
<p>A guy from vodacom phoned me Mckaylyn who told me what a wonderful customer I am, and that vodacom wants to reward me, he told me that I will get a free WI-Fi Router and that my existing line will be charged less for 5G data. I repeatedly asked if he is sure that it is on my exciting line, because I DON'T want a new contract, he said yes, for no extra costs to me, I will pay less than I'm paying now on my exciting contract and I will receive a new Wi-fi router, while I was asking questions the call dropped. And suddenly I received an sms that a new line on my name was approved. I DONT WANT NEW LINES I HAVE 5 ALREADY! I was **** to! And I dont want an extra contract, I wanted what he told me was a reward to me, that I will pay less on my exciting contract and receive a router! But no it was a lie and a new line.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Still waiting for a outcome of this matter.
Still waiting for a outcome of this matter.
