WAS COMPLAINING HI ACCOUNT

On 01 December i file a complain according my 500 mb contrack that vodacom staff without my permition change to a open line .I RECEIVE A ACCOUNT OFR 9014.72 CENTS Iwrite a letter and e mail it to Voda Com complaians dep on 24/11/2017 again on27/11/20170 and again on 30/11/2017 without any respond. Iput this matter on hello peter on the 01 of December 2017 at 13.54 and they send me a sms send by Moddy Motebejane that they will look to this problem. Its today the 4 of December 2017 and not even a notevication that something is happening. The question is are there still people that know the work or do the one person send the problem from one to the next with the hope on rude someone might know how to solve the problem. Take advice get rid of people that there only for they pay insted of give a service to payeble clients LETS SEE IF VODA COM WILL RESPOND I WILL UPDATE ON hello peter thanks for this site..