BS
Barry S
1 reviews | Active since Sept 2015
29 Sept 2015, 17:14
Warranty Not Honoured
Late July we sent our Samsung tablet in for repairs to Vodacom Pietermaritzburg (Screen Faulty/Battery Problem) under warranty, and had to replace the battery at our own cost. On the 20th September 2015 we had to take the tablet back in for another battery replacement and Vodacom expect us to pay for another battery after just one month. An employee at Vodacom stated that the tablet battery has a guarantee of 6 months.
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Replies (1)Vodacom's replyOfficial
30 Sept 2015, 07:27Hello K180,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply30 Sept 2015, 07:27
Official
Hello K180,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
