CV
Charl V
1 reviews | Active since Sept 2013
27 Nov 2015, 12:41
WARRANTY NOT BEING VALID
Good day<br> <br> Job nr: ***3<br> <br> Yesterday I took my phone in for repairs and the I got a confirmation with the job number. I then traced the repair this morning and it said that the repair is non-warranty. I only got the my phone on the 14th of December 2014 which is still not 12 months up until 26 November 2015. My phone still have its warranty. <br> <br> I am not going to pay for my repair as my phone is thus still under warranty.<br> <br> I demand them to change the status and that my phone will be repaired by Vodacom on their expense.<br> <br> If this is not sorted out I will rather then move my contract to MTN of Cell C. I have been a customer of Vodacom for 7 years.<br> <br> Regards<br> C
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
27 Nov 2015, 15:57Hello Charl_Vermeulen,
Please be advised that your query was received. Feedback will be provided soonest.
Regards
Randall October
Vodacom Consumer Website Team
Please be advised that your query was received. Feedback will be provided soonest.
Regards
Randall October
Vodacom Consumer Website Team
Vodacom's reply27 Nov 2015, 15:57
Official
Hello Charl_Vermeulen,
Please be advised that your query was received. Feedback will be provided soonest.
Regards
Randall October
Vodacom Consumer Website Team
Please be advised that your query was received. Feedback will be provided soonest.
Regards
Randall October
Vodacom Consumer Website Team
