Warranty

<p>Good Afternoon</p> <p> </p> <p>I’d to file a complaint against Vodacom . I took a contract with Vodacom in July 2014. The phone has 2 year warranty and that is what I was told as per every other contract I’ve had with them . Earlier June 2016 I took my phone to Vodacom Repairs in Cresta for repairs as it’s not working properly , only to be told that my phone has no warranty however my contract is for 2 years and I was not told about this initially when I purchased the product .I then called the upgrade department where I purchased my phone and was told that my phone is still under warranty and can be fixed at the Vodacom Repairs .</p> <p> </p> <p>Vodacom Repairs Cresta still refuse to repair my phone and refused to forward my complain to higher management . I was assisted by an agent called Vincent .</p> <p> </p> <p>Please assist.</p> <p> </p>