TT
Tiisetso T

1 reviews | Active since Sept 2015

01 Sept 2015, 17:47

Warrant my foot!!!

Went to the Vodacom shop to apply for a new contract, got the phone and everything. One day later found out that my iPhone doesn't charge. Now I don't have time to wait for repair which is like 5-7 working days according to them. So I remember them telling me that I can return it for a new one within 7 working days. So I want to exchange, they than take the phone out start rubbing and scratching the phone and then after a while they come back to me and say because they found a \scratch"it won't be exchange. I ask them to show me the scratch"

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2015, 08:54
Official
Hello tiisetsor,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM