CB
Carel B
1 reviews | Active since Aug 2024
08 Jan 2025, 13:02
WARNING VODACOM rewards go
PUBLIC WARNING: we need to warn public against vodacom rewards go, they phone and offer you a term and monthly premium but when u get you're details term is longer and instalment is more.
worst part is it is impossible to cancel this contract with them there service is so bad you will hold for 30min then they will just tell you they will call you back that never happens and they will say they received the phone it will be canceled and when u phone again they will say they have not receive the phone.
its been a year trying to cancel contract and phoned so many times just for no progress in cancelation
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Replies (1)Vodacom's replyOfficial
08 Jan 2025, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2025, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
