WARNING - *****ulent Account & Refusal to Investigate

I am a victim of *****. An account was opened in my name without my consent, and despite my previous formal complaint, Vodacom closed the investigation and handed the non-existent debt over to collections. I have not opened any new contracts and am not liable for this account. This is a serious failure on Vodacom's part to protect its customers. I demand you clear my name immediately, remove the *****ulent listing from my credit record, and address this complaint publicly on this forum instead of with another private call PS my Previose Vodacom Complaint