WARNING - Say NO to Vodacom telemarketers.

About a month or so ago, I got a call from a telemarketer. He congratulated me on being a Vodacom customer for so long. Because I am such a valued client, they can reduce my monthly payments. I have never entered into any agreement over the phone and should have seen the red lights flickering continuously, but nooo. This guy kept rambling on. I had to ask him to repeat things he said because he was in such a hurry to close the deal. WARNING !! On Good Friday, I got an SMS informing me I was now on the TOP UP package. That dude did not mention this once. I phoned the 082135 nr. I spoke to a gentleman and said that I want to cancel this "Upgrade" immediately. I checked the Vodacom app. All my history was gone. 1. My account is now over R600. Previously it was approximately R 460. 2. Now there is an equipment cost on my account R225 - I bought my phone cash. 3. I received a new sim card, not sure why 4. My Showmax payment was removed from my account. 5. I have to pay an upgrade fee 6. I have no airtime for a month 7. Today, I cannot even view anything on the app - Only home and my products are available

This is the service they give me. I have been with Vodacom since I bought my first cell phone. This is not the courtesy and respect I was promised.