WARNING : OUTSTANDING ACCOUNT

<p>I am furious at receivin a letter via email requesting payment of my account. I have on numerous occassions contacted ********** and ********** , requested call backs, sent emails - with no ****** response. My last call was to Lerato Duma of Solutions on 2911/2016 who requested me to send an email to ********** - guess again, no response. Sent follow up email - guess again, no response. In all my years as a Vodacom client my debit order has never been referred back. This was all explained to Lerato, hence the email was sent as she advised. So what now - all the relevant information was in this email. Does Vodacom not read their emails and reply or even get an agent to call back as one of the voice prompts.</p>