1 reviews | Active since Oct 2015
WARNING - Dont be ****med by Vodacom
WARNING be careful of opening or renewing a contract with Vodacom. Charges for "CONTENT SERVICES" are automatically added to invoice. So, naturally phoned accounts and was assured that this would be removed from my invoice, credited and that I would receive an sms. No sms received and charges are still being deducted! When researching this phenomenon on the internet, I discovered an overwhelming number of customers with this same issue, in particular from beginning of 2018 - obviously more profits need to be generated due to the poor economy. In the news there is apparently also someone garnering support for a class action lawsuit to stop this theft and ****s such as this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
