Warning : Can't receive email - Vodacom Blacklisted IP addresses : You are on your own

Warning : Vodacom is issuing Blacklisted IP addresses. The call centre, online help, facebook help, local branch staff and manager cannot help you - you are on your own! If you are having problems sending email but everything else works google "whatismyip" copy and paste, then search "ip address blacklist" and follow the prompts to search the lists and viola you will find bold as day that the Vodacom IP address is blacklisted. When you sent screenshot proof they just ignore and refuse to answer if they even know what a blacklisted IP address is. Considering I had advised all my local whatssapp community groups to please wait for Vodacom fibre which is coming in our area soon - I need to go back red faced and tell them my 1st internet related problem experience with Vodacom and how you just cannot get help......... so it would be fatal to sign up. My local branch managers advice..... this is golden.... to please email him screenshots....... yip send an email!!!