1 reviews | Active since Jun 2012
Waranty means nothing.
Vodacom's and Samsung's warranty means nothing. Will be moving all my phone numbers to MTN or Cell C. Apparently if your phone has a small mark on the corner this constitutes as physical damage and voids the warranty.
To me it sounds like they don't want to fix any phones under warranty. What phone, except a new one, does not have some small scratches or marks on it? To me it is totally ridiculous.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
