1 reviews | Active since May 2017
<p>I have a tablet Samsung GAlaxy 3 Tab,, not yet a year,, I never take out the simcard, and now suddenly I have trouble that the block comes up, : insert simcard:: while the simcard is in.. So I went to vodacom and the technician, very friendly and helpful,, said that the tablet sim card reader is not on warranty.. So back to my work I phoned Vodacom self and they told me, that it is only the software on warranty.. </p> <p> </p> <p>Why must I pay so much for phone or tablet at vodacom and their service is bad. why a warranty only on software,, what about other parts that can also break..</p> <p> </p> <p>I feel this is unfair,, and cost me extra money,, just to fix my tablet</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Charlene
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Charlene
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Best regards,
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