WAORST SERVICE EVER

I have made numerous attempts over the past months to cancel this contract without success. I am surprised to see an invoice from Vodacom in my name.

I was advised a year ago at the Kuruman Mall Vodashop that this contract is cancelled that was after querying why the internet is not working. The consultant check on the system and advised that the contract is cancelled.

However my account was debited with the original contract amount months after. In the last months the amount changed to a strange amount which was never discussed when I received the contract, however similarly I was not getting the services (internet connection).

Kindly assist me to;

cancel this contract, it was a 24 months contract and the 24 months has long passed. Send me with proof of cancellation on email Send me communication on what is going to happen to the funds that I have been paying all along even after requesting cancellation and requesting assistance from the shop.

i have sent complaints and communication from last year without any luck.