LM
Louis M
1 reviews | Active since Jan 2016
05 Mar 2026, 15:16
Want to take out a contract with Vodacom, think again! Vodacom has no interest in retaining business, they are just not interested in assisting their current customers as all!!!!
So after asking Vodacom for a few months now, they still can't get my invoices mailed to me. I have requested for an upgrade on my fibre more than 3 weeks ago, my contracted has lapsed since and no one in Vodacom has any interest in retaining business. Can't wait for Starlink, and I pray Vodacom does not manage Elon's Starlink else this also would be an epic failure! The fibre in Meyerton area is an absolute joke, for two weeks they can't sort this out but other service providers have no issues?
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Replies (1)Vodacom's replyOfficial
06 Mar 2026, 07:13Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2026, 07:13
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
