lK
liza K

1 reviews | Active since Jul 2011

29 Mar 2016, 11:58

WANT TO SPLIT ACCOUNT

hI,<br> <br> I called Vodacom to split an account in two with two bank account nrs, I did not ask for them to add a line to a second line on a account in the first place. the lady advised it is not possible, so I asked her to put me through to cancellations as I would rather then cancel my contracts with Vodacom and go to another SP that can assist me and they offer an buy out on contracts - problem solved. She did not even try to assist me - just transferred me to the cancellations departs. Just shows how Vodacom values their customers.

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Replies (1)
Vodacom
Vodacom's reply29 Mar 2016, 12:46
Official
Hello lizadek,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Best regards,