jL
john L

1 reviews | Active since Apr 2015

13 Apr 2015, 09:58

Want to end contract but quote is ridiculous.

Want to end my contract that I took out from Nashua mobile, and they gave me a verbal amount of R5000 rand a few months back. Now when I want to cancel the contract as it moved over to Vodacom they quote me R18000 for a cancellation. I can not pay that amount as this is the total outstanding for the contract all most. They just give me a answer that it is system generated. I need to end contract as I have been transferred to another Country for work and will not be able to carry on with this contract.<br> <br> Vodacom is crazy to do this.

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2015, 10:50
Official
Hello wharatha,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team