FP
Franciska P
1 reviews | Active since Aug 2015
22 Aug 2015, 11:10
Want to charge mor
Went to rivonia - zandile quoted me R628 for a Smart M contract ( with iphone 16gb ) including 1 gb extra data. <br> This was on 24 july. Immediately ported my number from mtn to vodacom and ordered phone. Was told it would be there on 29th. <br> Eventually was told phone ( wrong colour) was there on 7 aug.<br> Went in and signed all forms and was then told it was now going to cost R749. <br> Zandile confirmed that she quoted me R628 <br> Manager said it was incorrect and refused to sort the problem out - very bad attitude!!<br> I have now sent mails to the rivonia branch and to customer care and to date have had no response! <br> Please help!!
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Replies (1)Vodacom's replyOfficial
23 Aug 2015, 08:53Hello Franspile,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Vodacom's reply23 Aug 2015, 08:53
Official
Hello Franspile,
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
Please note that your query has been received and we will respond with feedback as soon as possible.
Regards
Vodacom Consumer Website Team
