1 reviews | Active since Mar 2017
Want to cancel all 5 contacts, no customer service at all
<p>I have been trying to talk to someone at the solutions department for the last month now regarding a data issue on my accounts. I have had no success, every time i call they place me on hold or transfer my call and then the call gets cut off. then you must phone back , do the whole security check again and so it goes on and on. To date i have still not sorted my issue out, i have given them bad ratings so they can call me back but they dont, all i get is a message that says someone will contact me in 24 hours and they never do. I have been with vodacom on a contract for 11 years but i think its time to go else where, i cant comment on there service because there is no service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,credits processed.
Regards.
FM
As per telephonic discussion,credits processed.
Regards.
FM
