cW
catherine W
1 reviews | Active since Mar 2009
19 Jul 2015, 21:24
Want to bill 5777 extra without telling me why
Billed close to R5800 from 19/06 -27/06 for data usage. When I questioned it - was offered a discount so long as I took things no further. When asked to please provide a list of URLs to prove that I did not use the airtime, was told that they would only provide it telephonically, so long as I did not use it against them. A direct quote from their email:<br> \I will not use this information in any civil
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Replies (1)Vodacom's replyOfficial
20 Jul 2015, 09:00Hello jester101,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply20 Jul 2015, 09:00
Official
Hello jester101,
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
