cW
catherine W

1 reviews | Active since Mar 2009

19 Jul 2015, 21:24

Want to bill 5777 extra without telling me why

Billed close to R5800 from 19/06 -27/06 for data usage. When I questioned it - was offered a discount so long as I took things no further. When asked to please provide a list of URLs to prove that I did not use the airtime, was told that they would only provide it telephonically, so long as I did not use it against them. A direct quote from their email:<br> \I will not use this information in any civil

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2015, 09:00
Official
Hello jester101,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites