MC
Madelyn C

1 reviews | Active since Dec 2013

08 Apr 2018, 14:34

Want my data

I have recently upgraded my phone at Vodacom and changed my contract to the smart option. According to adverti*****t in the booklets I was suppose to get a once of 10gig data. After several attempts to reach Vodacom via email no one has yet rep**** and I still havent recieved my 10gig data.

0
Replies (2)
Vodacom
Vodacom's reply08 Apr 2018, 16:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply09 Apr 2018, 10:20
Official

Good day Madelyn,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,