Want fibre? - Avoid Vodacom.

7 weeks and counting and still trying to get fibre and VOIP connected after deciding to go with Vodacom. A decision which is regretted every day. Daily calls are met with the same questions for the same information and then responded to with the same excuse - the request is being escalated. I have a list of 19 people i have spoken to and all have provided the same response. The same technical information is asked for on each call notwithstanding having been provided when the created the service request. To add insult to injury, they didn't even have a record of the hardware sent to me when the service was first app**** for. Each day the matter is apparently "escalated" with no results and each day the call centre agent promises to call back with an update - what a joke!! Just a lie as no one ever calls back