1 reviews | Active since Jul 2016
Want aswers!!!!
<p>My number as been deleted from vodacom sistem... Blocked and deleted. My debit order didnt go through. Someone at vodacom store change my debit order date without met knowing!!!! Result. Phone has been blocked deleted. I paid the arears money in full... Then it still not on. Went back so tygervally store. Tell me i need a new simcard and need to pay another 300 and another 105. Total money paid r1540... Then had to wait 7 working days to switch it back on</p> <p> Finaly after 2 phone calls it on. On the 15 i phoned them to say what my payment is for the new month and they said r2436... I mean seariosly... Then i phone them. After talking to 10. People one could help me.. Some idiot of vodacom but me on a only once of payment.. I mean really. Im on contract. Go back to vodacome. They cant find my contract that i signed in the shop... They said the mannager will sort it out. Still waiting. In the mean time my phone is switched of andon off and one... I been phoning customer care 19 times in 2 weeks... Please help!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Ok thank you
Ok thank you
Dear Client
The Vodacom Tygervalley Head Office responded to you via email. Please respond to them directly in order to resolve this matter.
Kind regards
Vodacom Consumer Website Team
Dear Client
The Vodacom Tygervalley Head Office responded to you via email. Please respond to them directly in order to resolve this matter.
Kind regards
Vodacom Consumer Website Team
