Waiting too long to get my tablets

Went to Vodacom Cape Gate on the 12th to order 3 tablets on a new contract, I was told that it can take 1 day, since then it's like my order just went dead.

It is the 16th and I still not have received it, called multiple times for an update and I was told that my profile does not have any issues and that I should have got it on the same day.

I was told by the sales agent that it is out of their hands as I need to wait from Commercials Vodacom. (WHAAAT) Not sure why it would be there as I am not buying these items for business use, it is for normal use, 3 tablets for 3 people.

I am sooooo close to canceling the deal as this is the 1st time that I need to wait this long, been a long-time Vodacom client and this is how I am being treated. Anyone can say sorry for the delay but that will not be sufficient

My phone that I bought with Vodacom 2 years ago was received on the same day in the same store... WHY do I need to this long for a tablet.

This is so frustrating as these are meant to be gifts for my parents.

Worst service ever and no-one can tell me why it is taking so long.

I better get something out of this 1 out 5 service rating for poor service and delivery-wise.